Research
➤ Doctoral research overview
Many of us have been asked, “What do you want to be when you grow up?” From a young age, we start to develop career interests and aspirations based on the information we collect from different sources, like family, friends, teachers, and even media. Social media platforms have become a large part of everyday life and may contribute to how we perceive the working world, make sense of different career paths, and plan and achieve a career.
Broadly, my research focuses on how social media may shape and be used for people’s career development processes in a changing world of work. I am especially interested in how young adults (ages 18 to 25) learn about the working world and develop career aspirations through the social media content they are exposed to. I mainly take an interpretivist approach to qualitative data collected through qualitative methods, including interviews, qualitative surveys, and content analyses.
I am currently working on my dissertation which takes a multi-method approach to investigate (a) what career messages are shared on social media, (b) how online career messages affect young adults career interests, and (c) how online career messages compared to messages from other influential information sources.
Research areas: human-computer interaction (HCI); computer-supported cooperative work (CSCW); communication and media studies; social computing; social psychology; sociology; vocational psychology
Research keywords: social media; user-generated content; career career development; social media influencers; information seeking; identity; young adults
Illustration by Davide Bonazzi
➤ Doctoral program milestones
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Date: April 2023
Title: Impacts of social media content exposure on users’ perceived career possibilities and capabilities: A possible selves theory lens
Advisors:
Assistant Professor Julie Hui
Assistant Professor Nazanin Andalibi
Overview: Possible selves are ideas of what people may become, would like to become, and avoid becoming. The possible selves theory, developed by Hazel Markus and Paula Nurius in 1986, has recognized entertainment media as one of many factors that can affect people’s ideas of what they may or may not become by providing models, images, and symbols of possible futures. Given the large shift to new and digital media, research has also acknowledged the role social media may have in providing models, images, and symbols for possible selves with particular focus on academic, professional, and work-related aspirations. To expand conversations on social media’s impact on career possible selves, I proposed an interview study to investigate how the social media content that users are exposed to in their everyday social media use contributes to their career aspirations through the lens of possible selves.
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Date: December 2023
Title: Social Media as a Lens into Careers During a Changing World of Work: An Application of the Possible Selves Theory
Committee:
Assistant Professor Julie Hui, chair
Assistant Professor Oliver Haimson
Professor Nicole Ellison
Overview: As the world of work continually shifts, observing others’ job experiences on social media may be useful for understanding the landscape of work and making sense of one’s own career trajectory. My pre-candidacy project applies the possible selves theory to understand how social media might affect people’s career-related and future-oriented expectations, hopes, and fears. I conducted semi-structured interviews with 19 social media users with different career trajectories, and found that social media can expose people to a range of career paths and support them in developing informed career intentions, often through online social comparison. Through an affordances approach, findings also indicate that the social media affordances of visibility and persistence were particularly relevant in developing and assessing possible selves in the career context and were sometimes strategically managed through leveraging platform algorithms. This project provides empirical contributions to the possible selves theory in the digital age and highlights the significance of social media affordances in developing and assessing possible selves. This milestone was developed into a research paper, published in the Proceedings of the Association for Computing Machinery on Human-Computer Interaction, Computer-Supported Cooperative Work.
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Date: August 2024
Title: How Browsing User-Generated Social Media Content Shapes Emerging Adults’ Career Awareness and Aspirations
Committee:
Assistant Professor Juiie Hui, chair
Assistant Professor Oliver Haimson
Assistant Professor Hang Lu
Overview: Careers encompass a large portion of our lives from school to jobs to retirement. Emerging adulthood, ages 18 to 25, is a significant developmental period marked with career exploration. This is particularly relevant in the US where ideas of the American dream and individualism persist, perpetuating career success as a societal value and source of personal fulfillment. Social media platforms are environments where people may discuss their perceptions and experiences related to these career ideals which can contribute to broader societal narratives and expectations of the working world. These posts are known as user-generated content–online material that provides insights into everyday social media users’ thoughts, feelings, and experiences.
Much research has explored more intentional use of social media platforms to aid their career development, such as networking, acquiring job-related information or support, and finding potential job opportunities which can help emerging adults during this period of personal and professional growth. However, less is known about how everyday browsing of user-generated content on social media may contribute to emerging adults’ career aspirations despite social media’s ubiquity in emerging adults’ media use and the potential for social media to offer vast career-related perspectives and information.
My field preliminary paper explores this phenomenon by synthesizing literature from sociology, psychology, communication and media, computer-supported cooperative work, and human-computer interaction. This field prelim describes how user-generated content on social media may affect emerging adults’ career aspirations through a complex interaction between social and personal factors. One’s family, educational institutions, and media can play a significant role in how emerging adults’ career aspirations form, and these factors may affirm or contest what emerging adults encounter on social media platforms. Moreover, research concerned with social media use broadly highlights the effects that browsing social media content may have on individual experiences such as self-evaluation and social comparison, which can affect what emerging adults aspire toward (or against) and may incentivize what careers emerging adults see themselves in.
I end my field prelim with a longitudinal interview study proposal with emerging adults that can advance empirical knowledge on social media’s role in their career aspirations as they experience a critical developmental period in their lives.
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I am currently working on my dissertation!
Title: Career Messages on Social Media and their Effects on Career Development during Young Adulthood
Committee:
Assistant Professor Julie Hui, chair
Associate Professor Oliver Haimson
Associate Professor Hang Lu
Assistant Professor Michael Humphrey, Johnson County Community College
Abstract: Career messages are significant takeaways or themes that people derive from occupational information and give meaning to. Career messages can inform one’s career trajectory and are disseminated by various sources including parents, peers, and media. Young adulthood (ages 18 to 25) is a developmental period where career messages may be most impactful as young adults explore their identity, make sense of their environments, and are tasked with making decisions that can shape their future careers, such as if and where to attend college. Social media platforms are increasingly integral to the everyday lives of young people and given the seemingly endless scroll of social media content, young adults might derive career messages from social media that shape their understanding of the working world and development of career aspirations. Thus, my dissertation takes a multi-method approach to investigate 1) what career messages young adults might be exposed to on social media, 2) how such messages might affect young adults’ career development, and 3) how online career messages compare to those from other influential information sources.
Ongoing work: My dissertation is comprised of three studies. I am currently conducting the first study, a qualitative content analysis of short-form videos on TikTok, to examine what career messages young adults might encounter as they scroll through social media. This study aims to uncover the types of messages people share surrounding careers, such as motivational or inspirational content or informational and prescriptive messages. I also explore how these messages are communicated on social media by investigating the visual and rhetorical strategies that people employ in their videos, such as special effects, music, or humor, as a way to convey different work experiences or career trajectories.
➤ Research trajectory
My passion for learning and spreading knowledge sparked when I joined my high school’s first-ever Robotics team in 2015. Learn about my experiences in Robotics here. My first formal research experience began in 2018 through the University of Michigan’s Undergraduate Research Opportunities Program (UROP) with a project under the School of Information. I learned more about what research is, why it’s important, and how I can make an impact through it. Since then, I’ve been part of different research projects throughout my time as an undergraduate which has led me to pursue a Ph.D. in Information Science.
I’m currently affiliated with the Socio-Technical Equity in Practice (STEP) lab and the iSchool Inclusion Institute (i3). I was previously affiliated with the Positive Technologies (Posi+ech) research group, the Social Media Research Lab (SMRL), Marginality in Socio-technical Systems (MiSTS) lab, Community Research on Identity and Technology (CRIT) lab, and Anthropology of Technology Lab (ATL).
Learn more about all the research projects I’ve had the honor to work on below!